User support technician
North York - ON, Ontario,CANADA
Job id: HR# 11237Posted by: TAYLOR & MERGUI PROFESSIONAL CORPORATION.
Category: Technician & Mechanic
Job Overview
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Date PostedMay 01, 2024
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Expiration dateMay 01, 2025
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Salary$28.85 to $30.00 hourly (To be negotiated) / 40 hours per Week
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No. of positions1
Job Description
Work Location
1000 FINCH AVE. WEST suite 400 North York, ON M3J 2V5
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
Experience
1 year to less than 2 years
Responsibilities
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for persons with disabilitiesSupport for newcomers and refugeesSupport for youthsSupport for VeteransSupport for Indigenous peopleSupport for mature workersSupports for visible minoritiesWho can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.