Work setting

• Hotel, motel, resort

Responsibilities

Tasks

• Evaluate daily operations
• Plan and control budget and expenditures
• Plan and organize daily operations
• Establish and implement policies and procedures
• Manage contracts
• Answer telephone and relay telephone calls and messages
• Advise senior management
• Respond to employee questions and complaints
• Greet people and direct them to contacts or service areas
• Provide customer service
• Perform basic bookkeeping tasks

Supervision

• 5-10 people

Experience and specialization

Computer and technology knowledge

• MS Excel
• MS Word
• MS Office

Area of work experience

• Tourism

Additional information

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Repetitive tasks

Personal suitability

• Excellent oral communication
• Excellent written communication
• Judgement
• Organized
• Team player
• Client focus
• Due diligence