Job Description

Salary: $34.00 - 40.00 per hour for 32 - 40 hours per week

Terms of Employment: Full Time, Permanent
Experience: 3 years to less than 5 years

Education: College
Location: 131 King St, St. Catharines, ON
Job Duties:

• Oversee daily restaurant operations to ensure smooth and efficient service.
• Supervise and train restaurant staff.
• Analyze the budget to increase and maintain profits.
• Develop budget to determine cost of food, ingredients, kitchen and cleaning supplies
• Ensure compliance with health and safety regulations.
• Handle customer complaints and resolve issues in a timely manner.
• Create and implement strategies to increase sales and improve customer satisfaction.
• Determine type of services to be offered and implement operational procedures
• Monitor employee performance and provide feedback for improvement.
• Monitor revenues to determine labour cost
• Collaborate with the kitchen team to develop and update the menu offerings.
• Maintain a clean and organized restaurant environment.
• Ensure that food and service meet quality control standards
• Estimate ingredients and supplies required for meal preparation.
• Must have knowledge of the establishment's culinary genres
• Negotiate arrangements with suppliers for food and other supplies
• Provide customer service and address customers' complaints or concerns