Responsibilities

Tasks

• Arrange and co-ordinate seminars, conferences, etc.
• Direct and control daily operations
• Open and distribute mail and other materials
• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Respond to employee questions and complaints
• Order office supplies and maintain inventory
• Arrange travel, related itineraries and make reservations
• Greet people and direct them to contacts or service areas
• Type and proofread correspondence, forms and other documents
• Perform data entry
• Provide customer service

Experience and specialization

Computer and technology knowledge

• MS Excel
• MS Outlook
• MS PowerPoint
• MS Word
• MS Office

Additional information

Work conditions and physical capabilities

• Work under pressure
• Tight deadlines
• Repetitive tasks

Personal suitability

• Ability to multitask
• Organized
• Client focus
• Time management