Work setting

• Repair
• On-site customer service
• Service
• Remote location
• Various locations
• Installation

Responsibilities

Tasks

• Inspect products to determine the requirements for repair
• Inspect and test electronic equipment and assemblies
• Repair or replace defective or worn-out parts and components using hand, power or specially designed tools
• Diagnose and locate circuit, component and equipment faults
• Test and adjust repaired products for proper functioning
• Adjust, align, replace or repair electronic equipment and assemblies
• Calibrate products using hand tools
• Complete work orders, test and maintenance reports
• Prepare cost estimates
• Supervise other electronic equipment service technicians
• Provide customer service

Experience and specialization

Type of service and repair

• Alarm/security system
• Computers and peripherals
• Mainframe computers
• Video cameras and projectors
• Television

Computer and technology knowledge

• MS Office
• MS Outlook
• MS Access
• MS Excel
• MS PowerPoint
• MS Windows
• MS Word
• Networks
• Wireless router

Additional information

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Overtime required
• Tight deadlines
• Work under pressure

Weight handling

• Up to 9 kg (20 lbs)