Front Desk Agent  

Kamloops - BC, British Columbia,CANADA

 Job id: HR# 1711
Posted by: 0406 Holding Ltd.
Category:   Administrative Support

Job Overview

  • Date Posted
    June 01, 2023
  • Expiration date
    April 30, 2024
  • Salary
    17.00 hourly
  • No. of positions
    2
 
 

Job Description

0406 Holding Ltd is looking for 2 Front Desk Agent positions. Please refer to the job description below:

Wage: 17.00 hourly / 40 hours per Week

Job Type: Permanent employment Full time

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

Tasks

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Investigate and resolve complaints and claims
  • Exchange foreign currency
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Handle wake-up calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Work under pressure

How to apply:

tonyzhu@rzhhotels.com