Job Description

Languages

• English

Education

• Secondary (high) school graduation certificate

Experience

• Will train

On site

• Work must be completed at the physical location. There is no option to work remotely.

Location

• Surrey, BC, V3W 1R1

Responsibilities

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Order office supplies
• Calculate billing charges
• Relay service to persons with disabilities
• Record and relay information
• Schedule and confirm appointments
• Maintain work records and logs
• Receive and issue payments
• Answer telephone and relay telephone calls and messages

Experience and specialization

• Computer and technology knowledge
• Electronic mail
• MS Excel
• MS Outlook
• MS Word
• MS Windows

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Sitting

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player