Job Description

The Manager-in-Training (MIT) position is crafted for ambitious individuals who are motivated to take on leadership roles within the organization.

This role is a key part of AO’s leadership development path, designed to offer hands-on experience and in-depth training across various facets of the business. The ultimate goal is to thoroughly prepare candidates for leadership by instilling the essential skills, knowledge, and experience needed to excel as a manager.

This includes:

• Collaborating with Top Leaders: Gain valuable insights by observing and learning the intricacies of daily operations directly from experienced leaders.

• Gradual Responsibility Increase: Undertake progressively more significant responsibilities, including decision-making and problem-solving, while receiving guided support.

• Leadership Practice: Assist in leading teams by delegating tasks, monitoring performance, and offering constructive feedback to foster a productive work environment.

• Skill Development: Hone interpersonal and communication abilities crucial for effective team leadership and management success.

Who We’re Looking For:

We need customer service pros with a passion for leadership, a talent for problem- solving, and a drive for success. If you love turning challenges into opportunities and inspiring your team, you’re a perfect fit.

** please submit your application for more details on compensation structure, schedule and leadership track!