Responsibilities

Tasks

• Co-ordinate the work of regions, divisions or departments
• Represent the organization, or delegate representatives to act on behalf of the organization, in negotiations or other official functions
• Conduct research to determine efficiency and effectiveness of managerial policies and programs
• Determine merchandise and services to be sold
• Recruit, hire and supervise staff and/or volunteers
• Negotiate arrangements with suppliers for food and other supplies
• Assess business opportunities and develop strategies
• Determine staffing requirements
• Manage staff and assign duties
• Plan budgets and monitor revenues and expenses
• Plan, organize, direct, control and evaluate daily operations
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Develop and implement marketing strategies
• Ensure compliance with government regulations
• Develop and implement marketing and advertising and sales strategies