Responsibilities

Tasks

• Coordinate the flow of information within the team
• Evaluate daily operations
• Open and distribute mail and other materials
• Plan and organize daily operations
• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Manage contracts
• Answer telephone and relay telephone calls and messages
• Oversee the analysis of employee data and information
• Answer electronic enquiries
• Order office supplies and maintain inventory
• Organize staff consultation and grievance procedures
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
• Perform data entry
• Provide customer service
• Maintain and manage digital database
• Perform basic bookkeeping tasks

Experience and specialization

Computer and technology knowledge

• MS Excel
• MS PowerPoint
• MS Windows
• MS Word
• MS Office
• Adobe Acrobat Reader
• Google Drive

Additional information

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Repetitive tasks

Personal suitability

• Ability to multitask
• Flexibility
• Judgement
• Organized
• Team player
• Client focus
• Reliability
• Time management
• Accountability
• Dependability
• Due diligence
• Quick learner