Customer Service Assistant  

Scarborough - ON, Ontario,CANADA

 Job id: HR# 1879
Posted by: Ocean Star Ltd
Category:   Customer Service

Job Overview

  • Date Posted
    August 23, 2023
  • Expiration date
    July 21, 2024
  • Salary
    $19.50
  • Website
    http://oceanstarltd.com/
  • No. of positions
    1
 
 

Job Description

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Green job

 The employer stated that this is a green job because the position:

  • Involves duties and responsibilities that lead to positive environmental outcomes
  • Involves supporting green economy sectors

Work setting

  • Private sector

Responsibilities

Tasks

  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Explain the type and cost of services offered
  • Maintain records and statistics
  • Order office supplies and maintain inventory
  • Perform general office duties
  • Sell merchandise
  • Advise clients on advertising or sales promotion strategies
  • Answer written and oral inquiries

Supervision

  • 1 to 2 people

Experience and specialization

Computer and technology knowledge

  • Internet
  • MS Excel
  • MS Outlook
  • MS Word
  • MS PowerPoint
  • Social Media

Area of work experience

  • Marketing

Additional information

Transportation/travel information

  • Own transportation

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Tight deadlines
  • Work under pressure

Personal suitability

  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Judgement
  • Ability to multitask

Benefits

Other benefits

  • Parking available

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Newcomers to Canada, Visible minorities, Youth

Who can apply to this job?

The employer accepts applications from:

  • Canadian citizens and permanent or temporary residents of Canada.
  • Other candidates with or without a valid Canadian work permit.