Customer Service Supervisor  

Dartmouth - NS, Nova Scotia,CANADA

 Job id: HR# 19380
Posted by: Fastening House Atlantic
Category:   Supervisor

Job Overview

  • Date Posted
    May 27, 2025
  • Expiration date
    November 27, 2025
  • Salary
    $22
  • No. of positions
    1
 
 

Job Description

Employer:         Fastening House Atlantic. 

Location:           Dartmouth, NS, B3B 1J1 

Job Title:           Customer Service Supervisor  

Job Type:           Permanent employment (Full-time) 

Start Date:         starts as soon as possible 

Vacancies:         1 

Salary:               $22.00 hourly / 30 hours per week 

Work settings:  

  • Business and/or industry 

  • Relocation costs not covered by employer 

  

Job Responsibilities: 

  • Supervise, coordinate, assign, and review the work of clerks and agents engaged in conducting surveys and interviews, collecting and compiling statistics, providing information and customer service, and writing correspondence including emails and preparing materials 

  • Establish work schedules and procedures 

  • Coordinate activities with other units and departments 

  • Prepare and submit progress reports and other documentation 

  • Identify training needs and train workers in job duties and company policies 

  • Ensure the smooth operation of computer systems and equipment and arrange for maintenance and repair work 

  • May perform the same duties as workers supervised. 

 

Security and safety:   Criminal record check 

Education:   Bachelor degree 

Experience: 2 years to less than 3 years 

Language:   English  

Work conditions and physical capabilities 

  • Work under pressure  

  • tight deadlines 

  • Fast-paced environment 

  • Attention to detail 

  • Overtime required 

 

Personal suitability 

  • Client focus 

  • Efficient interpersonal skills 

  • Excellent oral communication 

  • Flexibility 

  • Initiative 

  • Organized 

  • Team player 

  • Accurate 

  • Dependability 

  • Reliability 

 

How to apply:  

Please send your resume and cover letter by email to resume@fhatlantic.com and include in your email subject title REF: CSR2025   

Our company is an equal opportunity employer, and we welcome and encourage diversity in the workplace. We encourage applications from youth and industry professionals who are authorized to work in Canada. 

Join us in our commitment to delivering exceptional software solutions through innovative automation practices!