Job Description

Manager – Commercial Operations NOC 60010

Ashe Aircraft Enterprises Ltd. operating as Rocky Mountain Aircraft 

Location: Springbank Airport, Calgary, Alberta

Business Address: 129 Maclaurin Dr, Calgary, AB T3Z 2P4

Salary: CAD $60.00 per hour  

Hours to be worked per week:  40 hours per week

Benefits:

Dental plan

Disability benefits

Health care plan

Paramedical services coverage

Vision care benefits

Vacancy:              1 vacancy

Education Requirements:            Completion of a University degree in Business Administration

Language Requirements:             English

Experience:        Minimum of 15 years of experience in commercial roles within the Aviation or MRO Industry

Terms of Employment: Permanent, full time

Start date:          As soon as possible

Employment Conditions:             In-office position. There is no option to work remotely.

Work Settings:                    Aviation Industry

General Office

Transportation/ Travel information: Public transportation is available

Experience and Specialization:

Computer and technology knowledge

• SharePoint
• MS PowerPoint
• MS Excel
• MS Office
• MS Outlook
• MS Word

Areas of work experience

• Technical knowledge and experience with DeHavilland DHC6 series aircraft and Pratt & Whiney Canada PT6A series engines
• Strong understanding of aircraft maintenance processes, regulatory requirements, and commercial practices
• Strong understanding and familiarity with commercial aviation insurance market and process
• Proven track record of contract negotiation, revenue growth, and customer relationship management
• Excellent analytical, negotiation, and communication skills
• Proficient in MS Office Suite; experience with ERP/MRO software (e.g., AMOS, TRAX, Rusada) is a plus
• Ability to travel domestically and internationally as needed

Personal Suitability:

• Accurate
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Strong understanding of legal terminology
• Able to handle all administrative duties
• Strong grammatical skills, including punctuation and proofreading, attention to detail and able to work independently in a fast-paced, team-oriented environment

Additional information:

Security and safety:

• Criminal record check
• Reference required

Work conditions and physical capabilities:

• Strategic Thinking
• Commercial Acumen
• Leadership & Team Development
• Customer Focus
• Negotiation & Influence
• Cross-functional Collaboration
• Results Orientation

JOB DUTIES:

MRO Commercial Strategy & Execution

• Develop and implement commercial strategies aligned with the company’s business goals.
• Develop and implement procurement strategies for the organization.                                     
• Lead pricing strategy and structure proposals for customer maintenance contracts, component repairs, and overhaul services.
• Conduct market analysis to identify trends, customer needs, and opportunities for growth.

Aircraft Leasing Commercial Strategy & Execution

• Oversee the acquisition and preparations of aircraft for the leasing fleet including market research, negotiations and purchasing.
• Lead negotiations for aircraft leasing to customers including contracts, insurance and renewals.                                 
• Maintain leasing fleet efficiencies including engine & propeller supply, customer satisfaction and support.

Contract Management & Negotiation

• Prepare, review, and negotiate customer contracts, service level agreements (SLAs), and work packages.
• Ensure compliance with legal, regulatory, and internal requirements in all commercial agreements.
• Monitor contract performance and resolve commercial disputes or issues.

Customer Relationship Management

• Serve as the primary commercial point of contact for key clients and strategic partners.
• Manage customer expectations through effective communication, issue resolution, and proactive engagement.
• Collaborate with customer support and production teams to ensure high service satisfaction.

Financial & Business Planning

• Forecast revenue and margin performance based on current contracts and pipeline.
• Prepare and present commercial performance reports to senior leadership.
• Identify and implement cost-saving or revenue-enhancing initiatives.

Team Leadership & Cross-functional Coordination

• Lead and mentor the commercial operations team, ensuring alignment with company objectives.
• Coordinate closely with production, planning, engineering, procurement, and quality departments.
• Promote a culture of continuous improvement and customer focus.

Sales & Business Development Support

• Support the sales team in business development efforts, proposals, and bid submissions.
• Attend industry conferences, trade shows, and customer meetings to represent the organization.
• Provide input into product and service development based on market needs.

ADDITIONAL INFORMATION:

Compensation: Please note that the wage will be subject to the prevailing wage in AB for NOC 60010 at the time of hiring.

HOW TO APPLY:

By email - hr@rockymountainaircraft.ca

Here is what you must include in your application:

• Proof of the requested certifications

This job posting includes screening questions. Please answer the following questions when applying:

• Are you available for the advertised start date?
• Are you currently legally able to work in Canada?
• Do you have previous experience in this field of employment?