User support technician
Mississauga - ON, Ontario,CANADA
Job id: HR# 2072Posted by: Talent Connected Worldwide Inc.
Category: Technician & Mechanic
Job Overview
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Date PostedSeptember 13, 2023
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Expiration dateSeptember 12, 2024
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Salary$26.00 to $32.00 hourly (to be negotiated) / 40 hours per Week
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No. of positions1
Job Description
Overview
Languages
English
Education
- Bachelor's degree
Experience
1 year to less than 2 years
Responsibilities
Tasks
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Persons with disabilities, Newcomers to Canada, Older workers, Veterans, Visible minorities, Youth
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.