Job Description

Assistant Manager – Food Services

Employer: Hey I am Yogost!
Location: Scarborough, ON M1V 0C7
Work Location: On site
Salary: $32.00–$36.00 per hour (to be negotiated) / 30–44 hours per week
Terms of Employment: Permanent, Full-time
Schedule: Day, Evening, Night, Weekend, Holidays
Vacancies: 1
Start Date: As soon as possible

Overview

We are a busy bubble tea shop seeking an experienced Assistant Manager – Food Services to help lead our team and ensure smooth day-to-day operations. The ideal candidate will have proven management experience in quick-service restaurants, strong leadership skills, and the ability to thrive in a fast-paced environment.

Languages

• English required
• Mandarin or Cantonese an asset

Education

• Secondary (high) school graduation certificate

Experience

• Minimum 5 years in the food service industry, including at least 3 years in a supervisory or managerial role
• Experience in bubble tea, café, or quick-service restaurant management strongly preferred
• Prior experience supervising a team of 5+ staff members required

Responsibilities

• Supervise and coordinate daily store operations to ensure efficient and high-quality service
• Manage staff performance, conduct training, and support team development
• Handle hiring, scheduling, and performance evaluations of staff
• Oversee inventory, supplier coordination, and cost control for ingredients and supplies
• Analyze sales reports, labor costs, and expenses to maintain profitability
• Support menu planning, product launches, and promotional campaigns
• Ensure compliance with food safety standards, occupational health and safety, and provincial regulations
• Resolve customer concerns quickly and professionally
• Maintain a clean, safe, and welcoming store environment
• Provide leadership during high-volume peak hours to ensure smooth service

Computer and Technology Knowledge

• MS Excel
• POS (Point-of-Sale) system
• Inventory management software (asset)

Additional Requirements

• Must be available for evening, weekend, and holiday shifts without restrictions
• Food Handler Certificate required or must be obtained within 30 days of employment
• Smart Serve certification is an asset
• Valid driver’s license considered an asset

Personal Suitability

• Strong client focus and customer service skills
• Effective communicator with strong interpersonal abilities
• Highly organized, reliable, and able to multitask under pressure
• Flexible and adaptable to changing business needs
• Leadership qualities with proven team management experience

How to Apply

Please send your resume by email to: hiaysc01@gmail.com