User support technician  

Richmond - BC, British Columbia,CANADA

 Job id: HR# 3183
Posted by: Innovation Networks Inc
Category:   IT & Web Design

Job Overview

 
 

Job Description

 

Job details

 

  • Location Richmond, BCV6V 1J6
  • Salary 32.21 hourly / 30 hours per Week
  • Terms of employment Permanent employment Full time
  • Start date Starts as soon as possible
  • Benefits: Other benefits
  • vacancies1 vacancy
  • SourceJob Bank #2682420

 

Overview

Languages

English

Education

  • College/CEGEP

Experience

1 year to less than 2 years

Responsibilities

Tasks

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties

Benefits

Other benefits

  • Free parking available

 

Employment groups Help - Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Newcomers to Canada, Visible minorities, Youth

Who can apply to this job?

The employer accepts applications from:

  • Canadian citizens and permanent or temporary residents of Canada.
  • Other candidates with or without a valid Canadian work permit.
 How to apply