Work setting

• Consulting firm
• Law firm

Budgetary responsibility

• 0 - $100,000
• $100,001 - $500,000

Responsibilities

Tasks

• Arrange and co-ordinate seminars, conferences, etc.
• Coordinate the flow of information within the team
• Direct and control daily operations
• Direct staff
• Evaluate daily operations
• Open and distribute mail and other materials
• Establish and implement policies and procedures
• Determine and establish office procedures and routines
• Plan, develop and implement recruitment strategies
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Oversee the analysis of employee data and information
• Answer electronic enquiries
• Compile data, statistics and other information
• Oversee the preparation of reports
• Respond to employee questions and complaints
• Liaise with management, union officials and HR consultants
• Organize staff consultation and grievance procedures
• Arrange travel, related itineraries and make reservations
• Greet people and direct them to contacts or service areas
• Type and proofread correspondence, forms and other documents
• Perform data entry
• Provide customer service
• Perform basic bookkeeping tasks
• Conduct performance reviews

Supervision

• 1 to 2 people
• 3-4 people

Experience and specialization

Computer and technology knowledge

• Google Docs
• MS Excel
• MS Word
• MS Office
• Quick Books
• Simply Accounting
• Google Drive
• Electronic mail

Technical terminology

• Legal

Area of specialization

• Correspondence
• Reports and records
• Invoices
• Charts, tables, graphs and diagrams

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Repetitive tasks
• Large caseload
• Large workload