Resort Manager  

Others ON, Ontario,CANADA

 Job id: HR# 3863887
Posted by: SANDY LANE RESORT
Category:   Hotel & Resort

Job Overview

 
 

Job Description

Job Description:

Languages: English 

Education: Bachelors Degree

Experience: 3 to 5 years

Wage: 39.00 hourly

Vacancy: 1

Job Type: Permanent/ Full time ( 30-40 hours/week)

Work Location:17592 Hwy 35, Algonquin Highlands, ON K0M 2K0 (Work must be completed at the physical location. There is no option to work remotely)

Work setting: Hotel, motel, resort

Job Responsibilities:

  • Develop and implement policies and procedures for daily operations
  • Recruit and hire staff
  • Supervise staff
  • Conduct performance reviews
  • Negotiate with suppliers for the provision of materials and supplies
  • Conduct training sessions
  • Negotiate with clients for the use of facilities
  • Perform front desk duties
  • Prepare budgets and monitor revenues and expenses
  • Arrange for and oversee maintenance activities
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Establish work schedules
  • Manage events
  • Organize and maintain inventory

Experience and specialization:

Supervision

  • 3-4 people

Credentials

Certificates, licences, memberships, and courses 

  • First Aid Certificate
  • CPR Certificate

Computer and technology knowledge

  • MS Word
  • Mac OS
  • Quick Books
  • Central reservation system (CRS)
  • MS Access
  • MS Excel
  • MS Office
  • MS Outlook
  • MS PowerPoint
  • MS Windows
  • Google Drive

Specialization or experience

  • Specialized environmental skills and knowledge

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Combination of sitting, standing, walking
  • Large workload

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Team player

Financial benefits

  • As per collective agreement

Other benefits

  • Free parking available
  • On-site recreation and activities
  • Team building opportunities