customer service representative supervisor
Others ON, Ontario,CANADA
Job id: HR# 3864150Posted by: New Caledon Physiotherapy Centre Inc.
Category: Customer Service
Job Overview
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Date PostedDecember 02, 2024
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Expiration dateJune 02, 2026
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Salary$34.07/hour
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Website
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No. of positions1
Job Description
Type: Full-time
Start Date: As soon as possible
Languages: English
Experience Required: 1 year to less than 2 years
Education: College, CEGEP
Job Duties:
• Coordinate with teams like physiotherapy, reception, and billing to ensure smooth operations.
• Plan and manage staff schedules, workflows, and appointment procedures.
• Supervise the team and administrative department in their tasks
• Assist patients in understanding their billing statements and charges.
• Identify staff training needs, focusing on customer service and computer skills.
• Prepare reports on operations, workflow, and staff performance for management.
• Train and support customer service staff on communication and clinic procedures.
• Handle patient enquiries, complaints, and feedback professionally.
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Indigenous People: YES
Newcomers to Canada: YES
Vulnerable Youth: YES
How to Apply: online
Interested candidates may send their resume to:hiringatnewcaledonphysio@gmail.com