Job Description

Job Duties:

• Plan, organize, and oversee daily dispatch and logistics operations to ensure efficient routing, on-time pickups, and deliveries across all assigned routes.
• Coordinate and monitor driver schedules, loads, and fleet availability to maximize productivity while ensuring compliance with Hours of Service (HOS) regulations.
• Ensure smooth operation of dispatch software, GPS tracking systems, communication equipment, and other operational tools used by dispatch and drivers.
• Resolve operational and routing issues in real time, provide technical and logistical guidance to dispatch staff and drivers, and recommend process improvements to enhance efficiency and service quality.
• Train and mentor dispatchers and drivers on company policies, safety procedures, customer requirements, and the effective use of dispatch systems.
• Conduct regular performance reviews for dispatch staff and drivers, identifying training needs and implementing corrective actions where required.
• Assign, coordinate, and review dispatch work to ensure workload balance, accuracy in documentation, and adherence to delivery timelines.
• Liaise with customers, brokers, maintenance teams, and management to address service issues, equipment availability, and operational planning.
• Requisition and coordinate ordering of dispatch-related equipment, communication devices, and operational supplies to support uninterrupted trucking operations.

Requirements:

• College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year or equivalent experience
• 1year to less than 7 months of relevant experience

• Proficient in MS Excel for scheduling, reporting, and data tracking
• Strong working knowledge of MS Outlook for professional communication and coordination
• Proficient in MS Word for documentation, reports, and correspondence
• Strong attention to accuracy and detail in dispatching and record-keeping
• Client-focused approach with the ability to maintain positive customer relationships
• Excellent oral and verbal communication skills with strong English proficiency
• Highly organized with the ability to manage multiple priorities in a fast-paced environment
• Flexible and adaptable to changing schedules and operational demands
• Reliable, dependable, and committed to meeting deadlines
• Strong team player with the ability to collaborate effectively with drivers, dispatch staff, and management

Location: 8695 Escarpment Way, Milton, ON L9T 0J5
Salary: $36.25 hourly / 30 hours per Week
Overtime:1.5 times gross pay after completion of 44 hours
Vacation Pay: 4% on every pay period
Job Type: Permanent employment
Number of vacancies: 1

Submit your resume to the email address below when applying for this job: wccigroup@outlook.com