Responsibilities

Tasks

• Compile orders and instructions received from customers
• Develop specific plans to prioritize
• Organize tasks to accomplish the work
• Track and complete work orders
• Co-ordinate activities with other work units or departments
• Monitor movement of supplies and materials between departments
• Prepare and submit reports
• Ensure proper functioning of equipment
• Perform general office duties
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Provide customer service
• Train workers in duties and policies
• Conduct performance reviews
• Co-ordinate, assign and review work
• Advise vehicle operators of traffic and other problems
• Assist with maintenance of communications equipment
• Dispatch personnel according to schedules and work orders
• Follow-up on issues with work orders
• Keep track of shipments
• Maintain vehicle operator work records
• Process and transmit information and instructions to co-ordinate the activities of vehicle operators and crews using dispatching equipment
• Record mileage, fuel use, repairs and other expenses
• Organize and maintain inventory
• Establish work schedules and procedures
• Plan, organize and oversee operational logistics of the organization