Company: CheeZaatar Group
Location: Hamilton, Ontario
Job Type: Full-Time

About the Company

CheeZaatar Group operates multiple restaurant locations across Ontario and is actively expanding through franchise development in Canada and internationally.

We are seeking a motivated and experienced Food Services Manager to support franchise growth, operational training, and brand standard implementation across current and future locations.

Main Responsibilities

• Support franchise expansion initiatives and assist with onboarding new franchise locations
• Develop and deliver operational training programs for new franchisees and management teams
• Travel to franchise locations as required to provide operational support and training
• Ensure franchise locations operate according to company procedures, food quality standards, and brand guidelines
• Assist franchisees with restaurant setup, workflow implementation, inventory systems, and staff training
• Monitor operational performance across multiple locations and recommend improvements
• Prepare operational manuals, training materials, and standard operating procedures
• Coordinate with ownership and management regarding expansion planning and franchise support
• Assist with recruiting, interviewing, and training management staff for new locations
• Conduct operational evaluations and provide ongoing support to franchise partners
• Ensure compliance with food safety, sanitation, and customer service standards
• Support business development and growth strategies for new markets

Qualifications

• Experience in restaurant management, multi-unit operations, or franchise support
• Strong leadership, training, and organizational skills
• Ability to train and mentor teams in a fast-paced food service environment
• Knowledge of restaurant operations, food safety, and customer service standards
• Excellent communication and problem-solving abilities
• Ability to travel between locations when required
• Experience supporting franchise operations is considered an asset

Requirements

• Post-secondary education in hospitality, business, or a related field is considered an asset
• Minimum 1 year of experience in food service or hospitality management
• Ability to work independently and manage multiple operational projects
• Strong understanding of operational consistency and brand standards

What We Offer

• Opportunity to grow with an expanding restaurant group
• Leadership role in franchise development and operations
• Competitive compensation package
• Dynamic and growth-oriented work environment