Job Description

Main Job Duties:

• Welcome and accompany tourists during local sightseeing tours and excursions in Yellowknife and surrounding areas.
• Lead and provide commentary for aurora viewing tours, explaining local attractions, Northern Lights viewing activities, and relevant local information.
• Pick up and drop off tour guests at the airport, hotels, and designated meeting locations as required.
• Communicate tour schedules, meeting points, safety instructions, and other important information to guests.
• Assist guests during tours and respond to general questions and requests in a professional and courteous manner.
• Assist with pre-tour preparations, including checking tour supplies and ensuring company vehicles and equipment are ready for scheduled tours.
• Help organize and maintain aurora viewing facilities, tour equipment, and related supplies.
• Coordinate with drivers and other team members to ensure tours operate safely and according to schedule.
• Provide assistance to guests in case of unexpected situations or changes in weather, road conditions, or tour schedules.
• Perform other related duties necessary for the smooth operation of tour activities.

Requirement:

• Completion of secondary school (high school) is required.
• Previous experience in tourism, hospitality, customer service, or a related field is an asset.
• Training will be provided.
• Ability to communicate effectively in English with tourists from different backgrounds.
• Friendly, responsible, reliable, and customer-service oriented.
• Willing and able to work outdoors in cold weather conditions.
• Able to work flexible schedules, including evenings, nights, weekends, and holidays.
• A valid driver's licence is an asset, but not required.
• Knowledge of Yellowknife and local tourism attractions is an asset.

Benefits / Other Compensation

• Tips may be received from customers.
• Optional staff accommodation is available at $500 per month, including utilities.

Contact information:

If you are interested in applying for this job, please send your resume to:
Email: op@xccanada.com