Responsibilities/Tasks

• Establish and follow office procedures for smooth operations.
• Manage and coordinate schedules, appointments, and consultations with students and educational institutions.
• Respond to inquiries, providing information about studying abroad and Studyroots Canada's services.
• Compile data related to student applications and institutional partnerships to support consultancy effectiveness.
• Maintain office supplies inventory, ensuring readiness for consultancy operations.
• Welcome and direct visitors, creating a professional and informative environment.
• Manage mail and communication flow, prioritizing confidentiality and prompt processing.
• Organize and secure filing systems for student records and institutional communications.
• Prepare, proofread, and manage consultancy-related documents with precision.
• Perform accurate data entry for student and institutional information in the database.
• Provide exceptional customer service, addressing inquiries with guidance and support.
• Maintain digital databases, ensuring organized, secure, and compliant data storage.
• Perform basic bookkeeping as required.

Additional information

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Repetitive tasks
• Large caseload
• Work with minimal supervision