Customer satisfaction representative  

Toronto - ON, Ontario,CANADA

 Job id: HR# 4805
Posted by: Paramount Concierge Services Ltd
Category:   Customer Service

Job Overview

  • Date Posted
    October 27, 2023
  • Expiration date
    May 27, 2024
  • Salary
    19.50
  • No. of positions
    2
 
 

Job Description

  • Toronto, ON M5R 2A5
  • Salary: 19.50 hourly / 35 hours per Week
  • Terms of employment:  Permanent employment / Full time
  • Start date: Starts as soon as possible
  • vacancies: 2 vacancies

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

Responsibilities

Tasks

  • Advise clients on advertising or sales promotion strategies
  • Answer written and oral inquiries
  • Assist in the preparation of brochures, reports, newsletters and other material
  • Access and process information
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for refunds and credits
  • Perform general office duties
  • Receive and log complaints
  • Answer clients' inquiries and provide information

Experience and specialization

Area of work experience

  • Community service organization

Additional information

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Persons with disabilities, Newcomers to Canada, Mature workers, Veterans, Visible minorities, Youth