Customer Service Adviser
Edmonton - AB, Alberta,CANADA
Job id: HR# 6854Posted by: Southern Cross Industries Ltd.
Category: Administrative Support
Job Overview
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Date PostedDecember 05, 2023
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Expiration dateJuly 05, 2024
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Salary29
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No. of positions1
Job Description
Job details
- Location : Edmonton, ALBERTA , Postal Code : T6E 0A9
- Salary CAD 29.00 hourly and working 35 hours per Week
- Terms of employment : Permanent & Full time
- Shifts : Day, Morning
- Start date : Starts as soon as possible
- Number of Vacancies : 1 vacancy
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
Will train
Responsibilities
Tasks
- Advise clients on advertising or sales promotion strategies
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Issue receipts and other forms
- Maintain records and statistics
- Order office supplies and maintain inventory
- Receive and log complaints
- Receive payments
- Maintain and manage digital database
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
Employment groups Targeted
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Newcomers to Canada, Youth
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.